Cookie Policy

Wilson and Hughes respects your privacy and is committed to safeguarding your personal data. This Cookie Policy outlines our practices regarding the use of cookies and similar technologies. We encourage you to read this policy along with our Privacy Policy.

This policy explains how and why cookies and other technologies are used on our website to enhance your experience.

This policy applies to all individuals who visit Wilson's website and any information collected via cookies.

Cookies are small data files placed on your browser when you visit a website. They help websites remember your preferences, login details, and browsing activities. Cookies do not access other data on your device. You can manage cookie preferences through your browser settings.

• First-party cookies: Set by Wilson's website.
• Third-party cookies: Set by other websites. Wilson does not control third-party cookie data usage.
• Necessary cookies: Essential for website functionality.
• Performance cookies: Measure website performance (e.g., visitor counts, errors).
• Functionality cookies: Remember user choices (e.g., region, login).
• Targeting/Advertising cookies: Deliver personalized ads.
• Session cookies: Temporary; deleted after the session ends.
• Persistent cookies: Remain until manually deleted or expired.

Wilson and its partners may collect non-personal data using cookies, including:

• Pages viewed and time spent
• Clickstream activities
• Device/browser/IP data
• Email link interactions and pixel tag tracking

This helps us enhance our website, measure advertising effectiveness, and tailor content.

We use tools such as Google Analytics. These third parties may use the information as per their privacy policies.

Most browsers accept cookies by default. You can adjust your browser settings to refuse or delete cookies. Disabling cookies may affect website functionality.

• We use cookies to collect data such as browser type, time spent, pages visited, referring URLs, and other statistical information. If you do not register, cookies collect only anonymized data.
• Cookies allow us to personalize content, select and measure advertisements, and track marketing campaign responses.
• You may refuse cookies by changing your browser settings. However, some functionalities may be impacted. If you are accessing account features, cookies are essential for security.
• You can manage cookie preferences via "Tracking Preferences" on our homepage. Disabling cookies may limit personalized features. We currently do not respond to browser "Do Not Track" signals.

Minors (as defined by applicable local laws) are not eligible to register or purchase services through our platform. We do not knowingly collect personal data from minors. If such data is discovered, it will be deleted promptly.

Cross-Border Transfer and Privacy Shield Certified

• Although our registered office is in India, we provide global services and work with third-party providers worldwide.
• Your information may be transferred internationally, including to jurisdictions with differing data protection laws. In such cases, we ensure your data is protected as per applicable standards, including reliance on mechanisms such as the EU-US Privacy Shield Framework or equivalent contractual clauses.

If you have a complaint regarding the way your data has been processed, please contact the Data Protection Officer via email at holidays@coxandkings.com. We will investigate and respond promptly. If you are not satisfied with our response, you may lodge a complaint with the appropriate data protection authority.

Under certain circumstances, you have rights under applicable data protection laws concerning your personal data. We are committed to respecting these rights and will act promptly and in accordance with any applicable laws, rules, or regulations regarding the processing of your personal data.

Your rights under the General Data Protection Regulation (GDPR) include:

• Right to be informed – You have the right to be informed about how we collect, use, and share your personal data. This information will be provided in a concise, transparent, intelligible, and easily accessible format, written in clear and plain language.
• Right of access – You have the right to obtain confirmation of whether your personal data is being processed, and if so, to access the data and relevant information on how it is being used.
• Right to rectification – You have the right to request the correction of inaccurate or incomplete personal data. If such data has been shared with third parties, we will take reasonable steps to inform them of the correction, where possible.
• Right to erasure ("right to be forgotten") – You may request the deletion of your personal data under certain conditions. This is not an absolute right, and each request will be evaluated based on applicable legal requirements.
• Right to restrict processing – You can request the restriction of processing your data in specific situations, such as if you contest the accuracy of the data, object to processing, or when the processing is unlawful and you oppose erasure.
• Right to data portability – In certain cases, you may request a copy of your personal data in a commonly used electronic format. This applies to data you provided to us and that is processed based on your consent or for the performance of a contract by automated means.
• Right to object – You have the right to object to the processing of your personal data where it is done for direct marketing, profiling, or based on our legitimate interests or tasks carried out in the public interest.
• Rights related to automated decision-making and profiling – You have the right not to be subject to decisions based solely on automated processing if those decisions have legal or significant effects on you.

You may exercise any of the above rights by sending a request to holidays@coxandkings.com. There is no fee for accessing your data or exercising your rights, although we may charge a reasonable fee for requests that are manifestly unfounded, repetitive, or excessive. In such cases, we may also refuse to comply.

If you have any questions, comments, or concerns regarding this policy, you may also contact us at holidays@coxandkings.com.

To protect your data, we may request specific information from you to verify your identity and ensure your right to access or exercise any other rights. We may also contact you for additional details to expedite our response.

We aim to respond to all legitimate requests within one calendar month. If your request is particularly complex or involves multiple requests, we will inform you and keep you updated.